Reimburse-It - Make reimbursements easy.

Payment Terms of Services

1. Terms

By accessing the website at http://www.reimburse-it.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

The Reimburse-It Terms of Service (“Reimburse-It Terms”) separately govern your use of the Reimburse-It Platform. All capitalized terms have the meaning set forth in the Reimburse-It Terms unless otherwise defined in these Payments Terms.

2. Scope and use of payment services

1.1 Reimburse-It Payments provides payments services to Members, including payment collection services, payments and payouts, in connection with and through the Reimburse-It Platform (“Payment Services”).

1.2 Reimburse-It Payments may restrict the availability of the Payment Services, or certain services or features thereof, to carry out maintenance measures that ensure the proper or improved functioning of the Payment Services. Reimburse-It Payments may improve, enhance and modify the Payment Services and introduce new Payment Services from time to time.

1.3 The Payment Services may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services are subject to different terms and conditions and privacy practices and Members should review them independently. Reimburse-It Payments is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by Reimburse-It Payments of such Third-Party Services.

1.5 Your access to or use of certain Payment Services may be subject to, or require you to accept, additional terms and conditions. If there is a conflict between these Payments Terms and terms and conditions applicable for a specific Payment Service, the latter terms and conditions will take precedence with respect to your use of or access to that Payment Service, unless specified otherwise.

2. Key Definitions

“Payout” means a payment initiated by Reimburse-It Payments to a Member for services (such as Listing Fees and Co-Host Services Fees) performed in connection with the Reimburse-It Platform. “Payment Method” means a financial instrument that you have added to your Reimburse-It Account, such as a credit card, debit card, or PayPal account. “Payout Method” means a financial instrument that you have added to your Reimburse-It Account, such as a PayPal account, direct deposit, a prepaid card, or a debit card (where available).

3. Modification of these Payments Terms

Reimburse-It Payments reserves the right to modify these Payments Terms at any time in accordance with this provision. If we make changes to these Payments Terms, we will post the revised Payments Terms on the Reimburse-It Platform and update the “Last Updated” date at the top of these Payments Terms. We will also provide you with notice by email of the modification at least thirty (30) days before the date they become effective, however, Members contracting with Reimburse-It Payments UK will receive notice at least two (2) months prior to the effective date. If you disagree with the revised Payments Terms, you may terminate this Agreement with immediate effect. We will inform you about your right of refusal and your right to terminate this Agreement in the notification email. If you do not terminate your Agreement before the date the revised Terms become effective, your continued use of the Payment Services will constitute acceptance of the revised Payments Terms.

4. Eligibility, Member Verification

You must be at least 18 years old and able to enter into legally binding contracts to use the Payment Services. By using the Payment Services you represent and warrant that you are 18 or older.

If you are agreeing to these Payments Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Payments Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.

Reimburse-It Payments may make access to and use of certain areas or features of the Payment Services subject to certain conditions or requirements, such as completing a verification process or meeting specific eligibility criteria.

We may make inquiries we consider necessary to help verify or check your identity or prevent fraud. In some jurisdictions, we have a legal obligation to collect identity information to comply with anti-money laundering regulations. This may include (i) asking you to provide a form of government identification (e.g., driver’s license or passport), your date of birth, your address, and other information; (ii) requiring you to take steps to confirm ownership of your email address, Payment Methods or Payout Methods; or (iii) attempting to screen your information against third-party databases. Reimburse-It Payments reserves the right to close, suspend, or limit access to the Payment Services in the event we are unable to obtain or verify any of this information.

5. Account Registration

In order to use the Payment Services, you must have an Reimburse-It Account in good standing. If you or Reimburse-It closes your Reimburse-It Account for any reason, you will no longer be able to use the platform. Subscriptions are subject to cancellation. Credits associated with your account are non-refundable.

6. Payment Methods and Payout Methods

When you add a Payment Method or Payout Method to your Reimburse-It Account, you will be asked to provide customary billing information such as name, billing address, and financial instrument information either to Reimburse-It Payments or its third-party payment processor(s). You must provide accurate, current, and complete information when adding a Payment Method or Payout Method, and it is your obligation to keep your Payment Method and Payout Method up-to-date at all times.

Please note that Payment Methods and Payout Methods may involve the use of third-party payment service providers. These service providers may charge you additional fees when processing payments and Payouts in connection with the Payment Services (including deducting charges from the Payout amount), and Reimburse-It Payments is not responsible for any such fees and disclaims all liability in this regard. Your Payment Method or Payout Method may also be subject to additional terms and conditions imposed by the applicable third-party payment service provider; please review these terms and conditions before using your Payment Method or Payout Method.

You authorize Reimburse-It Payments to store your Payment Method information and charge your Payment Method as outlined in these Payments Terms. If your Payment Method’s account information changes (e.g., account number, routing number, expiration date) as a result of re-issuance or otherwise, we may acquire that information from our financial services partner or your bank and update your Payment Method on file in your Reimburse-It Account.

You are solely responsible for the accuracy and completeness of your Payment Method and Payout Method information. Reimburse-It Payments is not responsible for any loss suffered by you as a result of incorrect Payment Method or Payout Method information provided by you.

7. Financial Terms for Organisation, Company or Team Owners

You authorize Reimburse-It Payments to charge your account with the Total Fees for any period in connection with your Reimburse-It Account. If Reimburse-It Payments is unable to collect the Total Fees as scheduled, Reimburse-It Payments will suspend usage of the platform until the fees can be collected. Reimburse-It Payments will collect the fees (e.g., single-charge or subscription-based) in the manner agreed between you and Reimburse-It Payments via the Reimburse-It Platform and exchange this for a non-refundable deposit on your account. Once the payment transaction for your account is successfully completed your account will be given a deposit.

You authorize Reimburse-It Payments to perform the Payment Method verifications described in Sections 6 and 8, and to charge your Payment Method for any bookings made in connection with your Reimburse-It Account. You hereby authorize Reimburse-It Payments to collect any amounts due by charging the Payment Method provided at checkout, either directly by Reimburse-It Payments or indirectly, via a third-party online payment processor, and/or by one or more of the payment methods available on the Reimburse-It Platform (such as gift cards).

8. General Financial Terms

Reimburse-It Payments collects the Service Fees charged by Reimburse-It pursuant to the Reimburse-It Terms.

More information about when Services Fees apply and how they are calculated can be found on our Company Settings page. Reimburse-It Payments may charge additional fees for use of certain Payment Services and any applicable fees will be disclosed to Members via the Reimburse-It Platform.

8. Rounding Off

Reimburse-It Payments may, in its sole discretion, round up or round down amounts that are payable from or to Members to the nearest whole functional base unit in which the currency is denominated (i.e., to the nearest dollar, euro or other supported currency); for example, Reimburse-It Payments may round up an amount of $101.50 to $102.00, and round down an amount of $101.49 to $101.00.

For currencies denominated in large numbers, Reimburse-It Payments may determine the functional base unit in which those currencies are denominated to be 10, 100 or 1,000 of the currency; the corresponding examples for such currencies would be for Reimburse-It Payments to round up an amount of 1,045 up to 1,050 and 1,044 down to 1,040, or 35,450 up to 35,500 and 35,449 down to 35,400, or 837,500 up to 838,000 and 837,499 down to 837,000.

8. Payment Processing Errors

We will take steps to rectify any payment processing errors that we become aware of. These steps may include crediting or debiting (as appropriate) the same Payout Method or Payment Method used for the original Payout to or payment by you, so that you end up receiving or paying the correct amount.

9. Prohibited Activities

You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Payment Services. In connection with your use of the Payment Services, you may not and you agree that you will not and will not assist or enable others to:

  • breach or circumvent any applicable laws or regulations, agreements with third parties, third-party rights, or the Reimburse-It Terms, Policies, or Standards;
  • use the Payment Services for any commercial or other purposes that are not expressly permitted by these Payments Terms;
  • register or use any Payment Method or Payout Method with your Reimburse-It Account that is not yours or you do not have authorization to use;
  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Reimburse-It Payments or any of Reimburse-It Payments’ providers or any other third party to protect the Payment Services;
  • take any action that damages or adversely affects, or could damage or adversely affect, the performance or proper functioning of the Payment Services;
  • attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Payment Services; or
  • violate or infringe anyone else’s rights or otherwise cause harm to anyone.

10. Feedback

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to the Payment Services (“Feedback”). You may submit Feedback by emailing us, through the “Contact” section of the Reimburse-It Platform, or pursuant to Section 26 (“Contacting Reimburse-It Payments”). Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

11. Disclaimers

11.1 If you choose to use the Payment Services, you do so voluntarily and at your sole risk. The Payment Services are provided “as is”, without warranty of any kind, either express or implied.

11.2 Notwithstanding Reimburse-It Payments’ appointment as the limited payment collection agent of Providing Members for the purposes of accepting payments from Purchasing Members through the Reimburse-It Platform, Reimburse-It Payments explicitly disclaims all liability for any act or omission of any Member or other third party. Reimburse-It Payments does not have any duties or obligations as agent for each Providing Member except to the extent expressly set forth in these Payments Terms, and any additional duties or obligations as may be implied by law are expressly excluded.

11.3 If we choose to conduct identity verification on any Member, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a Member or guarantee that a Member will not engage in misconduct in the future.

11.4 The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.

12. Liability

12.1 You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Payment Services remains with you. If you permit or authorize another person to use your Reimburse-It Account in any way, you are responsible for the actions taken by that person. Neither Reimburse-It Payments nor any other party involved in creating, producing, or delivering the Payment Services will be liable for any incidental, special, exemplary, or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Payments Terms, (ii) from the use of or inability to use the Payment Services, or (iii) from any communications, interactions, or meetings with other Members or other persons with whom you communicate, interact, transact, or meet with as a result of your use of the Payment Services, whether based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and whether or not Reimburse-It Payments has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose. Except for our obligations to pay amounts to applicable Providing Members pursuant to these Payments Terms or an approved payment request under the Reimburse-It Host Guarantee, in no event will Reimburse-It Payments’ aggregate liability arising out of or in connection with these Payments Terms and your use of the Payment Services including, but not limited to, from your use of or inability to use the Payment Services, exceed the amounts you have paid or owe for bookings via the Reimburse-It Platform as a Guest in the twelve (12) month period prior to the event giving rise to the liability, or if you are a Host or Co-Host, the amounts paid by Reimburse-It Payments to you in the twelve (12) month period prior to the event giving rise to the liability, or one hundred U.S. dollars (US$100), if no such payments have been made, as applicable. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Reimburse-It Payments and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. If you reside outside of the U.S., this does not affect Reimburse-It Payments’ liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

12.2 If you reside in the EU, Section 18.1 does not apply, and Reimburse-It Payments is liable under statutory provisions for intent and gross negligence by us, our legal representatives, directors, or other vicarious agents. The same applies to the assumption of guarantees or any other strict liability, or in case of a culpable injury to life, limb, or health. Reimburse-It Payments is liable for any negligent breaches of essential contractual obligations by us, our legal representatives, directors, or other vicarious agents. Essential contractual obligations are such duties of Reimburse-It Payments in whose proper fulfillment you regularly trust and must trust for the proper execution of the contract but the amount shall be limited to the typically occurring foreseeable damage. Any additional liability of Reimburse-It Payments is excluded.

13. Indemnification

You agree to release, defend (at Reimburse-It’s option), indemnify, and hold Reimburse-It Payments and its affiliates and subsidiaries, and their officers, directors, employees, and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your breach of these Payments Terms; (ii) your improper use of the Payment Services; (iii) Reimburse-It Payments’ Collection and Remittance of Occupancy Taxes; or (iv) your breach of any laws, regulations, or third-party rights.

14. Termination, Suspension, and other Measures

14.1 You may terminate this Agreement at any time via the “Cancel Account” feature on the Reimburse-It Platform. Terminating this Agreement will also serve as notice to cancel your Reimburse-It Account pursuant to the Reimburse-It Terms. If you cancel your Reimburse-It Account as a Host, Reimburse-It Payments will provide a full refund to any Guests with confirmed booking(s). If you cancel your Reimburse-It Account as a Guest, Reimburse-It Payments will initiate a refund for any confirmed booking(s) based on the Listing’s cancellation policy.

14.2 Without limiting our rights specified below, Reimburse-It Payments may terminate this Agreement for convenience at any time by giving you thirty (30) days' notice via email to your registered email address (or two (2) months’ prior notice for Members contracting with Reimburse-It Payments UK).

14.3 Reimburse-It Payments may immediately, without notice terminate this Agreement if (i) you have materially breached your obligations under this Agreement; (ii) you have provided inaccurate, fraudulent, outdated, or incomplete information; (iii) you have violated applicable laws, regulations, or third-party rights; or (iv) Reimburse-It Payments believes in good faith that such action is reasonably necessary to protect other Members, Reimburse-It, Reimburse-It Payments, or third parties (for example in the case of fraudulent behavior of a Member).

14.4 In addition, Reimburse-It Payments may limit or temporarily or permanently suspend your use of or access to the Payment Services (i) to comply with applicable law, or the order or request of a court, law enforcement, or other administrative agency or governmental body, or if (ii) you have breached these Payments Terms, the Reimburse-It Terms, applicable laws, regulations or third-party rights, (iii) you have provided inaccurate, fraudulent, outdated, or incomplete information regarding a Payment Method or Payout Method, or (iv) Reimburse-It Payments believes in good faith that such action is reasonably necessary to protect the personal safety or property of Reimburse-It, its Members, Reimburse-It Payments, or third parties, or to prevent fraud or other illegal activity.

14.5 In case of non-material breaches and where appropriate, you will be given notice of any measure by Reimburse-It Payments and an opportunity to resolve the issue to Reimburse-It Payments' reasonable satisfaction.

14.6 If your access to or use of the Payment Services has been limited or this Agreement has been terminated by us, you may not register a new Reimburse-It Account or attempt to access and use the Payment Services through other an Reimburse-It Account of another Member.